Why is my balance shown as stars or N/A?
Why is my balance shown as stars or N/A?
The wallet cannot currently show part of the balance. Check the Privacy Center for a missing or expired permit or a failed query. A masked balance is not a zero balance.
Does signing a permit send my tokens?
Does signing a permit send my tokens?
No. A viewing-permit signature authorizes access to encrypted information. Sending tokens is a separate transaction through your connected wallet.
Is private the same as anonymous?
Is private the same as anonymous?
No. Private amounts are encrypted, while addresses and public blockchain metadata remain visible.
Why did approval finish but my tokens remain public?
Why did approval finish but my tokens remain public?
Approval and Shield are separate steps when approval is required. Continue the shielding flow and check for its completion.
Why are my unshielded tokens not available yet?
Why are my unshielded tokens not available yet?
Unshield starts the request. Wait through In progress and complete Claim once the amount is ready.
Where should I check an uncertain transaction?
Where should I check an uncertain transaction?
Check Activity, your connected wallet, and the transaction’s network explorer link. Verify its state before you submit the same action again.