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Most wallet problems come from a missing or expired viewing permit, a timed-out balance request, or too little gas. Start in the Privacy Center, which lists each error and its fix.

Use the Privacy Center

Check viewing permissions, token allowances, and errors in one place.

Restore missing private balances

Restore your private-balance view when a permit is missing or unusable.

Resolve decryption failures

Find and address a failed private-balance read.